How do I get a fax number to receive faxes?
Choose a dedicated local or toll-free number from the dashboard and activate it with a receive plan. Once active, anyone can send faxes to that number.
Receiving faxes
Where do my received faxes go?
Inbound faxes appear in your in-app inbox, and you get a push notification the moment one arrives. Turn on fax-to-email in settings to also have them forwarded to your email.
What is the AI fax summary?
Faxes received on your number are automatically analyzed by AI. You get a plain-language summary, a document category (Medical, Legal, Invoice, and more), key data extracted from the page (amounts, dates, names), and full searchable text — so you can triage a fax without reading the whole thing.
Can I keep my existing fax number?
In most cases, yes. FaxDash supports porting an existing fax number from another provider. Start a port request from the dashboard and we'll check eligibility and guide you through it.
Do I need a subscription to receive faxes?
Receiving requires an active receive plan tied to your number, because the number is reserved for you each month. Sending faxes remains pay-as-you-go and needs no subscription.
More help topics
Getting started with FaxDashSending faxesScanning, signing & enhancingPricing, credits & billingSecurity, privacy & complianceIntegrations & APIAccount & troubleshooting
Still stuck? Email support@faxdash.io.